Mobile App
Download the Fuel Forward® App and save 20¢* per gallon on your first fill-up.
The Fuel Forward® App is safe and secure. And for a limited time, you can save 20¢* per gallon on your first fill-up when you download the Fuel Forward® App. Then continue saving 5¢* per gallon on every fill-up when you buy fuel with the Fuel Forward® App. Download today, setup your mobile wallet and spend less to get where you’re going. Offer ends 12/31/24.
*20¢ per gallon is a combined savings of 5¢ everyday off per gallon plus an extra 15¢ off per gallon for first time users (up to 30 gallons). Offer valid once for a new Fuel Forward® App user through 12/31/2024. Participating locations only. Can be combined with other offers. 5¢ everyday savings offer can only be applied once per transaction.
How it works
Download
the
app
in the App Store or Play Store.
Register
an
account
to setup your wallet and unlock reward features.
Connect your wallet
to a checking account, credit card, Apple Pay, Google Wallet, Venmo, or PayPal.
Stack
and
save
at the pump or inside the store.
Pay at the Pump and In-Store
The Fuel Forward® App makes it simple and fast to pay for fuel at the pump and buy your favorite snacks inside the store.
Kickback Rewards
Load your Kickback Rewards Card in your wallet to earn points on purchases. If you don’t have a card, you can register for a digital one inside the app.
Manage Your Conoco® Credit Card
Apply for and manage your Conoco® Credit Card from the app, so you can check your balance and make payments.
Frequently Asked Questions
Accounts
Select “Forgot Password” at the launch screen or on the log-In screen. You will be texted a verification code and taken to the “Reset Password” screen. Have more questions? Contact us at www.conoco.com/contact-us.
If you have changed your phone number and are currently logged out of your account, please contact us at www.conoco.com/contact-us.
To delete your user account, go to Account > Privacy & Terms and select Delete Account. You will be texted a verification code. Have more questions? Please contact us at www.conoco.com/contact-us.
Errors & Alerts
Please ensure you are logged in and connected to the internet. If you are still receiving the error afterward, please contact us at www.conoco.com/contact-us.
This is often caused by opening the app outside of a station’s geofenced area. Please ensure that your location services are enabled on your device. If they are, then close and reopen the app and try again. If you are still receiving the error, please contact us at www.conoco.com/contact-us.
This indicates an issue with the station’s setup. To report this issue, please contact us at www.conoco.com/contact-us.
This indicates you have reached the daily transaction limit. If you believe this to be an error, please contact us at www.conoco.com/contact-us.
FAQ
To view your Synchrony bill and account information, go to More > Phillips 66/76/Conoco Credit Card and sign in. For any change requests or questions on your bill, please contact Synchrony Customer Service at 1-855-513-1176. Have more questions? Contact us at www.conoco.com/contact-us.
Payment Method
To update this information, please contact DirectPay at either 844-272-6616 or at directpaysupport@bimnetworks.com. Have more questions? Contact us at www.conoco.com/contact-us.
Product Features & Functionality
To enable biometrics, go to More > Security. Select the slider next to the biometric you wish to use. Enter your PIN. Have more questions? Contact us at www.conoco.com/contact-us.
Please visit the “Deals” section on our home page to learn more about discounts and promotions near you. Have more questions? Contact us at www.conoco.com/contact-us.
Yes, you can use the Fuel Forward® app at all Phillips 66, Conoco and 76 stations that are enabled for Mobile Pay. Have more questions? Contact us at www.conoco.com/contact-us.
To redeem a promo code, go to More > Promo Code and enter promo code. Please note that codes are case sensitive. Have more questions? Contact us at www.conoco.com/contact-us.
Transactions
Check the receipt details by going to “Receipts” and selecting the transaction. Confirm at the bottom that you did not receive the discount. If you find you did not receive the discount, please contact us at www.conoco.com/contact-us.
Cash discounts are offered at the discretion of each store location and are only honored when cash is paid at the time of purchase or when using the Synchrony-branded credit card. Have more questions? Contact us at www.conoco.com/contact-us.
